Canon Camera Connect iOS app v3.0 storing same GPS location in every photo.

I am posting this in case someone else with the same issue is searching for a solution.

The Canon Camera Connect app can record GPS locations, then later upload them to a supported Canon camera where they get embedded in the photo files. Unfortunately, the V3 app has a bug. It appears to store only ONE GPS location in every file taken — the location where the phone was when you click “Start recording” in the app. That GPS location and timestamp will be in every photo (I took 508 photos today and all confirm this; and I had a similar issue last month with it doing it every day for six days).

This is with the iOS version and a Canon G5X phone. The v2 had its own problems, but at least worked well when it worked. I have been using it since 2017.

If you find this post and have this issue, leave a comment with your details.

4 thoughts on “Canon Camera Connect iOS app v3.0 storing same GPS location in every photo.

  1. Edwin Hadden

    Yes! I use the same camera, but when I bought a newer phone and installed V3.1.10.50 (build 50), I noticed the very same problem. Very annoying!
    My old iPhone 6 ran with V2.7.50.25 (build 1238), and that worked fine. I assume it could not support V3, and so it was never offered. Pity I can’t download the old version to install on the new phone!
    Have Canon ever admitted to the problem, or announced the date of a possible fix?

    Reply
    1. Allen Huffman Post author

      I had direct email contact with their support group on this when it first broke, but there was no resolution. What I don’t know is – does it work for ANYONE?

      Reply
  2. KTinUT

    Go to the wireless settings screen. Cycle airplane mode on and off before each location change. The camera will update with the new GPS setting. Alternatively, cycle Bluetooth Settings thru disable and enable, or cycle GPS settings thru disable and enable. After each cycle, the camera will update the new GPS.

    Reply
    1. Allen Huffman Post author

      I see a new version released (at least, I got a notification and had to agree to multiple terms). I will be trying it shortly.

      That is an interesting workaround. I just came back from a trip with over 6200 photos, so doing that between each location wouldn’t be practical for me, but nice to know.

      Reply

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